Acceptable Usage Policy

Applies to all products and services. Acceptable Usage Policies apply automatically to all ibOomz Interactive clients upon subscription to the Services, including subscription through a third party or any commercial partner.

1. General Information & Purpose

As a provider of Internet/World Wide Web access, website hosting, and other Internet-related services, ibOomz Interactive (“the Company”) offers its customers the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information.

The Company respects that the Internet provides a forum for free and open discussion and dissemination of information; however, when there are competing interests at issue, the Company reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, the Company has developed this Acceptable Usage Policy (“AUP”), which supplements and explains certain terms of each customer’s respective service agreement and is intended as a guide to the customer’s rights and obligations when utilizing the Company’s services.

This AUP will be revised from time to time. A customer’s use of the Company’s services after changes to the AUP are posted on the Company’s website, https://www.iboomz.net, will constitute the customer’s acceptance of any new or additional terms of the AUP that result from those changes.

Customer agrees to use the Services only for lawful purposes, in compliance with all applicable laws. The Company cannot accept any responsibility for injury to its users, customers, or subscribers that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

2. Prohibited Activities

We strictly prohibit the following acts in our services, including but not limited to:

• Threatening harm to persons or property or otherwise harassing behaviour.
• Violating Canadian or other applicable export control laws for software or technical information.
• Transmission, distribution, or storage of any material protected by copyright, trademark, trade secret, or other intellectual property right without proper authorization.
• Spam; DDoS / AMP scanning / Port scanning / SYN flood / MAC flooding / IP Spoofing & IP-Header Modification.
• Hacking / Botnet / RATs / Ransomware / Malware / Exploits / Viruses.
• Fraud / Scam / Phishing / Impersonation / Carding or anything related.
• TOR Exit Relays.
• Child Pornography, animal porn, or models under the age of 18.
• Fraudulent sites, as well as redirects to such sites.
• Financial fraud schemes, including but not limited to: Ponzi schemes, pyramid schemes, high-yield investment fraud (HYIF), money laundering, unauthorized investment solicitation, and any other deceptive financial activities.
• Any activity that may lead to IP blacklisting (SpamHaus, StopForumSpam, SpamCop, Blocklist, anti-virus databases, and any other blacklists).
• Facilitating, aiding, or encouraging any of the above activities, whether using ibOomz Interactive’s network or service by itself or via a third party’s network or service.
• Interference with a third party’s use of ibOomz Interactive’s network or service, or ability to connect to the Internet or provide services to Internet users.
• Managing or operating an unauthorized proxy server.

3. Resource Usage & Service Specific Rules

3.1 ibOomz Shared Hosting

On shared hosting accounts, it is strictly forbidden to make your account resources available (whether for free or pay) to the general public. Without limitation, this applies to usage of an account to provide public online services like statistics, image hosting, and free web hosting or any other similar service. At any time, all shared hosting accounts must use an acceptable level of resources and stay below 2% of the total system resources.

If your Web Hosting Shared account creates problems for other users (excessive loads on the channel and disk subsystem, etc.), you may be required to upgrade to a VPS or Dedicated Server. You may not utilize the Services to post messages or software programs that consume excessive CPU time, storage space, or network bandwidth.

3.2 ibOomz VPS & Dedicated Servers

Everything listed in the prohibited activities section is forbidden. If your VPS or Dedicated Server creates problems for other users (powerful DDoS attacks, excessive loads on the channel, etc.), we reserve the right to limit the load or refuse to provide services at any time to ensure stable and smooth operation for other customers.

4. Email & Anti-Spam Policy

5. Frequent Attack Targets Services (IRC, Camfrog, etc.)

It is absolutely forbidden to host an IRC server that is part of or connected to another IRC network or server. Servers found to be connecting to or part of these networks will be immediately removed from our network without notice. It is also forbidden to host Camfrog servers or other server applications that are frequent targets of Denial of Service attacks or other types of attacks. Any server guilty of a second violation will result in immediate account termination.

6. Adult Content

• ibOomz Dedicated Servers / VPS: Legal adult content must be published in accordance with any applicable law or regulation. ibOomz Interactive reserves the right to suspend any account publishing offending content.
• ibOomz Shared Hosting: It is strictly forbidden to publish adult content on shared hosting accounts. The restriction applies, without limitation, to images and videos.

7. System and Network Security

Customer is prohibited from utilizing ibOomz Interactive services to compromise the security or tamper with system resources or accounts on computers at the Premises or at any third-party site. Specific prohibited activities include:

• Use or distribution of tools designed for compromising security.
• Unauthorized access to or use of data, systems, or networks, including any attempt to probe, scan, or test the vulnerability of a system or network.
• Unauthorized monitoring of data or traffic on any network or system.
• Deliberate attempts to overload a system and broadcast attacks.
• Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
• Intentionally or negligently transmitting files containing a computer virus or corrupted data.

8. Regional IP Address Restrictions

Due to legal regulations, regional policies, and prior instances of abuse, certain IP addresses may be restricted or unavailable to clients from specific countries or regions. This measure helps ensure compliance with international standards and protects our infrastructure from repeated misuse. ibOomz Interactive reserves the right to deny the allocation of particular IP ranges based on geographic location or risk factors.

9. Customer Responsibility for Third-Party Usage

ibOomz permits Customers to resell, share, or otherwise allow third parties (end-users, clients, friends, etc.) to use the purchased Services (VPS, Dedicated Servers, etc.). By doing so, the Customer expressly agrees that:

• The original purchasing Customer remains fully and solely responsible and liable for any and all activities performed on or through the Service.
• Any violation of this Acceptable Use Policy (AUP) committed by any third party using the Service will be treated as a direct violation by the original purchasing Customer.
• ibOomz reserves the right to take remedial action directly against the original Customer’s account, without prior notice to the third party.

10. Violations & Remedies

ibOomz Interactive, in its sole discretion, will determine what action will be taken in response to a violation on a case-by-case basis. Violation of this AUP could also subject Customer to criminal or civil liability. If ibOomz Interactive believes a violation has occurred, actions may include, but are not limited to:

• Warning the Customer.
• Temporary or permanent blocking of access to Customer’s Equipment or data (including router-level blocking).
• Suspension or termination of Customer’s services without prior notice.
• Imposing fees or charges on the offending Customer account.

ibOomz Interactive will fully cooperate with law enforcement authorities in investigating suspected lawbreakers. If AUP is broken, please note no refund will be provided.

11. Reservation of Rights & Cease Service

When we detect suspicious activity or incompliance with the AUP, we reserve the right to contact you. In case you do not answer, we will be forced to take actions, which include but are not limited to, ceasing your services. ibOomz Interactive reserves all rights to respond to violations of this AUP to the extent of applicable law and contractual obligations.

ibOomz Interactive reserves the right to modify this AUP at any time without notice. ibOomz Interactive India Limited can require a signed copy of these documents.

12. Refund & Money-Back Policy

A refund is available within our standard testing period for eligible products, giving you time to test overall performance. Please note: Only first-time hosting accounts are eligible for the money-back guarantee. Additional licenses for third-party software (such as cPanel, Plesk, etc.) are non-refundable.

Products for which no refunds are provided: Domains, SSL Certificates, Offshore services, and purchased additional IP subnets.

Recurring Payments & Billing: Customers who enable recurring (automatic) payments are fully responsible for cancelling them if they no longer wish to continue the service. ibOomz does not issue refunds for payments that were automatically charged due to failure to cancel in time.

Server Termination & Data Restoration: Services that remain unpaid will first be suspended, then moved to terminated status. If a server has been terminated due to non-payment, a restoration fee may be required to recover any available backup data. Backups are provided on a best-effort basis and are not guaranteed.

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